Slot Machine Ripoff at Gulfstream

You want the story and the truth ask me. I worked for Gulfstream and know some details. I am owed money by Gulfstream and they let me go possibly due to this bonus money owed. I recieved calls saying they would pay me by two supervisors and then one calls a week almost two weeks later and says Bill Murphy will not allow the bonus to be paid. It is going to go furthur with Attorneys I guess.

Steven Dorman
Former Gulfstream Casino Host and GSR

Steve, you are such a cage rattler!!! We love you though. Hope you get your money.

not completely true....remember the mega monday promotion where everybody and their mother could double a coupon;.....even off a pubix receipt.
dont slam bill murphy . this has to do with the degenerates that were working the floor and had serious drug problems......

READ THIS LINK 4 d TRUTH...

http://www.topix.net/forum/source/south-florida-sun-sentinel/TIG6GSSEF5D65VMQ2

It was not only on the casino floor. But the problem starts at the top. Marketing and food & beverage are all a joke. If you are the president the problems are your responsibility. If the president knows nothing about the casino business this may be part of the problem. If HR hires or learns about people and does nothing this is a problem. This is not caused by one person. It is caused by total ineptitude and simply being not the right people for most of the decision making positions. All business has a few bad apples. But the business would still be run right if they had the right people top positions. The problem started when the establishment first opened under this ownership and management. Just a few of the facts facts. Magna Entertainment loses money at a number of their facilities throughout the country.

The Gulfstream casino bills itself as South Florida's premier entertainment venue, It's anything but. The place is laughable and boring to no end. The employees are treated like garbage and their is no communication amongst the employees and mgmt. Things just happen their and people just hope for the best. You can't run an organization like this based on a wing and a prayer. You have to have at least a somewhat decent person at the helm, no offesnse to the current mgmt but your leadership sux balls. I believe that a change must take place in order to make this beautiful property flourish. It has all the right tools to do so EXCEPT the mgmt keeps smoking crack and sniffs coke and just screws it all up. Helen Hunt she is in charge of marketing and events I think, she needs to be fired right now, yesterday even. The billboard signs off of I-95 are a pathetic joke, the blue and gold motif evoke the color schemes of a synogogue(no offense to my fellow jews, havva nagila). C'mon people this is South Florida, not only jewish people live here, hispanics and blacks also gamble. So please, please, pleaaaaaaaaaassssssssssssssssssssssssssssssssssssssssseeeee get on the ball and make this muther a real casino. Thats all folks, be humble and be silent but get it done.

Shalom

The last comment is a joke and just a stupid point of view. Hunt should be fired due to poor results, communication, delays and just total incompetence. Maybe it is due to her drinking problem. But advertising (monthly player calendars were for months late. Different as far as what the guest received and not returning calls to guest. As for the place being boring, it is a horse racing facility. The CEO, president and most running the operation are horse people and horse racing lovers. In fact you may catch them placing a bet, as this is a common event. Walk into the casino and what do you see by the front door. Then tell me I am wrong. Their knowledge of the demographics and the casino business is just very much lacking. This is the Joke.

They spend tens of thousands on a Halloween party and there is no way a realistic business proposal can recoup this money and in fact turn a try and make a profit. And they say they are not making money. It is decisions like this that are the core of the problem. And another reason Hunt should be replaced. But there is someone over her that gives their OK. Is not the person running the marketing department a person that was once replaced? I believe for poor performance and misguidance, now again running the department. I guess put simply not getting the job done. But yes the billboards are poorly done but at this point to say it look like a synagogue or remind you of something else is a joke in itself. Oh yes were do you go to get a decent and reasonable bite to eat in a nice atmosphere during the week in the casino or on the premises. This is just part of the problem and what makes it simply not work. There is no place at this time

Where the heck did all the comments go that was on sun-sentinel.com's story? That paper must be really scared something was going to come back on them for all the honesty spilling into the comments.

As freakin' crazy of a place it is to work with the constant disarray EVERYWHERE, I miss it. I miss my friends. Y'all keep your heads up and things can only get better.

That is a good question though. Why is Susan Hunt still working there? She's bulletproof. That's my favorite term. :)

Hunt is still there because if she were to leave the bar would loss not only there best customer but there will be a big drop in revenue. And F&B is already a joke and losing more money then any other department. Why then did the close Ten Palms Monday through Thursday. Maybe they should just lease this space like Christy Lee's out.
Gulfstream and its operators can not seem to run anything properly. Not to mention how they treat their most valuable resource, their guest. Which are leaving in droves after being insulted and ignored.